CRUXE — Privacy Policy
Last updated: 18 September 2025
This Privacy Policy explains how CRUXE (“CRUXE”, “we”, “us” or “our”), a company headquartered in Sydney, Australia, collects, uses, discloses, stores and otherwise handles personal information when you visit or use our website (https://www.cruxe.io), create an account, post or respond to job listings, purchase paid job posts, submit community resources, or otherwise interact with our services.
By using our services you agree to the collection and use of personal information in accordance with this Privacy Policy.
1. Quick summary — the key points
- We collect personal data you provide (e.g., name, email, company name, Telegram handle, resource submissions) and certain information automatically (e.g., IP address, device and usage data).
- All paid job-post transactions on CRUXE are processed through Stripe. We do not store full card numbers or CVC on our servers.
- We process personal data to provide and improve the Service, to perform contracts (e.g., enabling paid job posts), to detect and prevent fraud, and to comply with legal obligations.
- If you are in the EU / EEA, the UK, or California, you may have additional rights (access, correction, erasure, portability, objection, and others).
- As an Australian organisation, we comply with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
2. Definitions
- Account: A unique account created to access the Services.
- Personal Information / Personal Data: Any information that identifies or could reasonably identify an individual.
- Service: The website, platform, and any functionality provided by CRUXE, including job-posting, job-application, and resource submission features.
- Service Providers: Third parties who perform services for us (for example, payment processors, hosting, analytics).
- You / Your: A user of the Service or the person whose personal information is processed.
3. Information we collect
3.1 Information you provide directly
We collect information you give us, including but not limited to:
- Full name, display name or company name;
- Email address and billing email;
- Profile and account information (e.g., biography, skills, portfolio links, Telegram username);
- Job post data and job application content (for example, job title, description, attachments you upload);
- Resource submissions (e.g., tools, templates, inspiration links, files or other materials you choose to provide);
- Correspondence and messages you send via our platform or to our support team;
- Billing and invoicing details required to create receipts and records (we do not collect or store full payment card numbers; see Section 5 on Payment).
3.2 Information collected automatically
When you use the Service we automatically collect:
- Usage data (pages visited, session length, clicks, referral source, timestamps);
- Device and browser information (browser type and version, device model, operating system);
- IP address, approximate geolocation derived from IP, and other network information;
- Cookies and similar tracking technologies.
4. Why we collect personal information — lawful bases and purposes
We collect and use personal information for the following purposes:
- To provide and manage the Service — create and administer accounts; publish and manage job posts; process applications; review and publish community resource submissions; provide customer support.
- Payment and financial administration — maintain records of transactions, refunds, receipts, and compliance reporting.
- Security, fraud prevention and dispute resolution — detect, investigate and protect against abuse, fraud, or security incidents.
- Improvement and analytics — analyze usage and enhance features.
- Marketing and communications — send service-related messages and marketing communications where permitted (opt-out available).
- Legal and regulatory compliance — comply with legal obligations and protect rights and safety.
Where required by law, we rely on appropriate legal bases such as performance of a contract, compliance with legal obligations, consent, or legitimate interests.
5. Payment processing
All paid job posts are processed via Stripe, Inc. (or its affiliates).
- We do not collect or store full payment card numbers or CVC codes.
- Stripe collects payment information directly and processes it under its own terms and privacy policy.
- We may receive limited transaction metadata from Stripe (e.g., transaction ID, status, billing email, card brand and last four digits).
Refunds and disputes are handled in accordance with our Payments & Refund Policy.
6. Cookies, tracking and advertising
We use cookies and similar technologies to:
- Operate and secure the Service;
- Provide site functionality;
- Analyze usage;
- Support marketing and affiliate activities.
You can manage cookies via your browser settings. Disabling cookies may affect functionality.
7. Affiliate Links
Our website contains affiliate links to third-party products and services. If you click on an affiliate link and make a purchase, we may earn a commission at no additional cost to you.
Affiliate programs may use cookies or tracking technologies to attribute purchases to us. These are managed by the third-party provider and governed by that provider’s privacy policy.
We only include affiliate links to products and services we believe may be relevant or useful. We are not responsible for the privacy practices of third-party websites accessed through affiliate links.
8. Disclosure and sharing of personal information
We may disclose personal information to:
- Service Providers who perform services for us (payment processors, hosting, analytics, email and messaging, customer support);
- Affiliates for business and operational purposes;
- Other users where information is published publicly (e.g., job posts, resource submissions, or profile details);
- Legal authorities where required by law, court order, or to protect rights and safety;
- Business transfers in the event of a merger, sale, or reorganisation.
When we disclose personal information overseas, we take reasonable steps to ensure that recipients handle it consistently with Australian Privacy Principles.
9. International transfers
Personal information may be stored and processed in Australia and other countries where our service providers operate. By using the Service, you consent to such transfers. We take reasonable steps to ensure that overseas recipients protect the information in a manner consistent with applicable privacy laws.
10. Data retention
We retain personal information as long as needed to provide the Service, meet contractual or legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the data type. When data is no longer needed, we take reasonable steps to securely delete or de-identify it.
11. Your rights
Depending on your jurisdiction, you may have rights to:
- Access your personal information;
- Request corrections;
- Request deletion (subject to legal obligations);
- Restrict processing;
- Request data portability;
- Object to processing, including direct marketing;
- Withdraw consent where processing is based on consent.
You can exercise your rights by emailing hello@cruxe.io with “Privacy Request” in the subject line. We may require additional information to verify your identity.
12. Security
We implement reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction. No system is completely secure, and we cannot guarantee absolute security.
13. Minors
Our Service is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it.
14. Third-party links and services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. You should review the privacy policies of any third-party services you use.
15. Automated decision-making
We may use automated tools for operational, security, or product improvement purposes. If we implement automated decision-making that produces legal or similarly significant effects, we will provide notice and any rights required under applicable law.
16. Complaints
If you have a privacy complaint, please contact us at hello@cruxe.io. We will investigate and aim to resolve it promptly.
Australian individuals may lodge complaints with the Office of the Australian Information Commissioner (OAIC). Users outside Australia may lodge complaints with their local data protection authority.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be effective when posted, with the “Last updated” date revised. Where required, we will notify users of material changes before they take effect.
18. Contact us
If you have questions about this Privacy Policy or our practices, contact:
Email: hello@cruxe.io
Website: https://www.cruxe.io